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Senior Product Designer


Do you want to own the design experience for millions of users while delivering #CustomerLove?

Apptentive is looking for a Senior Product Designer to join our product team to help design exceptional products that delight customers and drive persistent, recurring usage. We have the great opportunity to work with some of the world’s biggest brands to connect them to their end-users to spread #CustomerLove.

Your main responsibility will be to drive the end to end design practice (UI/UX) for specific features across the organization. In this role you will have broad responsibilities across all aspects of the product from conceptualization, to design on mobile and web-based features. You should prefer working in small, rapid iterations to make improvements while using data to inform your decisions and analysis of objectives.

What you will do:

  • Take full ownership of design projects from concept, through implementation and iteration, to deployment
  • Partner with program/product managers to understand user scenarios, requirements, and goals for a specific feature
  • Translate functional requirements into wireframes, “Lo-fi” comps, and “Hi-fi” comps, and collect and incorporate feedback from stakeholders into designs
  • Define what an excellent customer experience means and know how to validate it
  • Partner with the engineering team to facilitate the efficient development and release of features while ensuring features are built to the specifications of the design
  • Participate in the development of a common “design language” and UI component library
  • Take complex data concepts, make them simple, enjoyable and engaging
  • Incorporate data to validate design decisions

What you will need:

  • An exceptional portfolio of work demonstrating thoughtful visual design
  • BA / BFA in Interaction Design, Human-Computer Interaction Design Engineering, Visual Communications, or 4+ years equivalent experience in a product design role
  • 3+ years of visual, interaction, and responsive web design experience
  • 2+ years experience designing interactive data visualizations and/or data-centric web applications
  • Human-centered approach to design
  • Experience with Sketch, Omnigraffle, Axure RP, (base case) Marvel, Origami or Principle
  • Excellent verbal, written, and visual communication skills
  • Familiarity with web development technologies  (HTML, CSS)
  • Demonstrated strategic product thinking and vision from end to end
  • Ability to work efficiently in a fast-paced, self-directed environment

Extra Credit for:

  • Experience in motion design
  • Experience conducting user research
  • Demonstrated experience with end-to-end (hybrid UX and UI) product design
  • Experience presenting complex data in a user-centric way

About Apptentive:

Apptentive helps thousands of companies use their mobile applications to build deeper, more meaningful relationships with millions of people around the world. We believe software should be for and about People, Not Users, and we’re building the platform to power customer communication for the modern business. We’re a rapidly growing, well-funded company based in Seattle that’s passionate about building great products with a fun, world-class team.

What We Offer:

  • Competitive salary and equity packages
  • Unlimited paid time off (PTO) and generous family leave policies
  • 401k, HRA and monthly Orca pass
  • Comprehensive medical, dental, and vision insurance
  • Paid professional development (conferences/courses)
  • A chance to build something great with other amazing people

How We Work:

  • We have ownership on how we complete work and take responsibility for our outcomes
  • We are creative in how we approach problems and deliver pragmatically
  • We share information and learn from each other
  • We pride ourselves on being adaptable because change is constant
  • We focus on the customer to give them a voice
  • We make mistakes, learn and improve as we iterate

How We Do Not Work:

  • We are not aggressive or competitive with each other, and we greatly appreciate diverse thinking
  • We are not defined by our roles and we help each other out
  • We don’t work at all hours, because we have friends and families, and they are important to us


This position is based at Apptentive in Downtown Seattle and offers competitive salary and excellent benefits


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